897bd Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 897bd ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects personal information provided by or collected from registered players and visitors to the 897bd website at https://897bd.io ("the Site").

897bd operates as an online betting and casino platform serving players in Bangladesh. The services offered include cricket betting, live casino games, slots, and related promotional and support services. In the course of providing these services, 897bd necessarily collects certain personal and financial information from its users.

This Policy applies to all personal data collected through the Site, through our customer support channels, through identity verification processes, and through the use of any game or betting product available on the 897bd platform. It applies to all registered players as well as unregistered visitors to the Site.

By accessing the 897bd platform or creating a registered account, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any aspect of this Policy, you must discontinue use of the platform immediately.

This Policy should be read alongside the 897bd Terms & Conditions and, where applicable, the Responsible Gaming policy.

Data Controller

For the purposes of this Privacy Policy, 897bd acts as the data controller in respect of all personal data collected from players and site visitors. As data controller, 897bd determines the purposes and means by which your personal data is processed.

All data protection enquiries, subject access requests, and data-related complaints should be directed to:

Data We Collect

897bd collects personal data in several categories depending on the nature of your interaction with the platform. The categories are set out below.

3.1 Registration & Account Data

When you create an account on 897bd, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (for age verification — players must be aged 21 or above)
• Email address
• Mobile phone number
• Preferred username and encrypted password
• Residential address (city, district, division within Bangladesh)

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering requirements and to verify eligibility, 897bd may request:

• Government-issued photo identification (National ID, passport, or driving licence)
• Proof of address (utility bill, bank statement dated within the last three months)
• Selfie or live photograph for biometric identity matching
• Source of funds documentation where required by our risk assessment process

3.3 Financial & Transaction Data

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, we collect:

• Payment method identifiers (mobile wallet numbers, bank account references — we do not store full card numbers)
• Transaction amounts in BDT (৳)
• Transaction timestamps and reference IDs
• Deposit and withdrawal history associated with your account

3.4 Behavioural & Gaming Data

• Betting history, game selections, stakes placed, and winnings or losses
• Session duration and time of activity
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• Bonus and promotion usage records

3.5 Technical & Device Data

• IP address and approximate geographic location
• Browser type and version
• Device type, operating system, and screen resolution
• Referring website or traffic source
• Cookie identifiers and session tokens (see Section 7)

3.6 Communications Data

• Records of correspondence with our support team via email
• Feedback, complaint, or dispute submissions
• Responses to surveys or promotional communications where you have opted in

How We Use Your Data

897bd uses the personal data we collect for the following purposes:

We will not use your personal data for any purpose other than those listed above without first obtaining your explicit consent or where we are required to do so by law.

Legal Basis for Processing

897bd processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 897bd — including account creation, payment processing, and delivering betting and gaming services.
• Legal obligation: Processing required to comply with anti-money laundering regulations, age verification requirements, and other applicable legal obligations.
• Legitimate interests: Processing carried out to pursue 897bd's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where you have given explicit consent to a specific use of your data, such as receiving promotional emails or marketing notifications. You may withdraw this consent at any time by contacting [email protected].

Where processing is based on consent, withdrawal of that consent will not affect the lawfulness of processing that occurred prior to withdrawal.

Sharing Your Data

897bd does not sell, rent, or trade your personal data to third parties. We share data only with the following categories of recipient, and only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other financial institutions used to process deposits and withdrawals. These providers receive only the data required to complete your transaction.
• Identity verification services: Third-party KYC providers used to verify your age, identity, and source of funds. These providers are contractually bound to process your data only for the purposes of verification.
• Game content suppliers: Providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised session and game-round data for the purposes of game operation and auditing. These providers do not receive your personally identifiable information unless technically required.
• Fraud prevention and security services: Third-party providers used to detect and prevent fraudulent activity, account abuse, and bot activity on the platform.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory request, 897bd may disclose your personal data to the relevant authority. We will notify you of such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or transfer of assets involving 897bd, personal data held by the platform may form part of the transferred assets. Affected players will be notified in advance.

Cookies & Tracking Technologies

897bd uses cookies and similar tracking technologies on the Site to improve functionality, maintain session state, and gather anonymised analytical data. The categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, load-balancing cookies, and security identifiers. These cookies cannot be disabled without preventing core site functionality.
• Functional cookies: Store your preferences such as language settings, display options, and remembered login state (where enabled). These enhance your experience but are not required for the platform to operate.
• Analytical cookies: Collect anonymised data about how visitors use the Site — pages visited, session duration, navigation paths, and error occurrences. This data is used solely for internal platform improvement purposes.
• Performance cookies: Monitor platform response times, uptime, and error rates to help us maintain a fast and stable experience for players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

897bd does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use the platform.

Data Retention

897bd retains personal data only for as long as is necessary for the purposes set out in this Policy, or for as long as required by applicable law. The general retention periods applied are as follows:

Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised. Where deletion is not technically feasible (for example, where data is held in backup archives), the data will be isolated from further active processing until deletion becomes possible.

You may request early deletion of personal data that is no longer required for the original purpose, subject to our legal obligations to retain certain data. See Section 10 for details on how to submit a deletion request.

Data Security

897bd implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security programme includes:

• Encryption in transit: All data transmitted between your browser or device and the 897bd platform is encrypted using TLS 1.3 with AES-256 cipher suites. Our Site is served exclusively over HTTPS.
• Encryption at rest: Sensitive data stored on our servers — including identity documents, payment references, and account credentials — is encrypted at rest using industry-standard algorithms.
• Access controls: Access to player data is restricted to authorised personnel on a strict need-to-know basis. All staff access is logged, audited, and subject to regular review.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their 897bd accounts for an additional layer of protection.
• Security audits: Regular penetration testing and security assessments are conducted on our infrastructure and web application.
• Incident response: In the event of a confirmed data breach that is likely to affect your rights and freedoms, 897bd will notify affected players without undue delay.

Your Rights

As a player and data subject, you hold the following rights in relation to your personal data held by 897bd:

• Right of access: You may request a copy of all personal data 897bd holds about you (a "Subject Access Request"). We will respond within 30 days of receipt.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data. You may also update certain account details directly within your account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of personal data that is no longer necessary for the purpose it was collected, subject to our legal retention obligations. We cannot delete data that we are legally required to retain.
• Right to restriction of processing: You may request that we limit the processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold about you.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to 897bd, for the purpose of transferring it to another service.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will stop processing for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our data protection team at [email protected] with the subject line "Data Rights Request" and your registered account email address. We may ask you to verify your identity before processing the request. All requests will be acknowledged within 5 business days and responded to in full within 30 days.

Children & Minors

897bd is strictly an adult platform. The minimum age to register and use 897bd is 21 years. We do not knowingly collect or process personal data from individuals under the age of 21.

As part of our registration process, all players are required to confirm that they are aged 21 or above. 897bd reserves the right to request age-verification documentation at any time. Where we discover that a registered account belongs to a person under 21, the account will be immediately closed, all data associated with the account will be securely deleted (subject to any legal retention requirements), and any funds deposited by the minor will be returned.

If you believe a minor may have registered an account on 897bd, please notify us immediately at [email protected]. We take underage access extremely seriously and will act promptly on any such report.

Third-Party Services

The 897bd platform integrates with third-party services required to deliver the betting and casino experience. These integrations include:

• Game providers: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe operate the casino and slot game engines within the 897bd platform. Each provider maintains its own security and data standards for the game infrastructure they operate.
• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard process financial transactions. These providers are subject to their own privacy policies and terms of service.
• Identity verification providers: Third-party KYC services process identity documents on our behalf under strict data processing agreements.

897bd is not responsible for the privacy practices of third-party providers. We recommend reviewing the privacy policies of any third-party service you interact with in connection with your use of 897bd. Links to external sites from the 897bd platform are not subject to this Privacy Policy.

Changes to This Policy

897bd reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players by:

• Displaying a prominent notice on the 897bd homepage or within the platform interface for a minimum of 14 days following the update.
• Sending an email notification to the address registered with your account, where we have your consent to contact you by email.
• Displaying an in-platform notification upon your next login after the effective date of the update.

The effective date at the top of this document indicates when the current version of the Policy came into force. Your continued use of the 897bd platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must close your account and cease using the platform.

We recommend reviewing this Privacy Policy periodically, particularly before making deposits or sharing new personal information with the platform.

Contact Us

For all privacy-related enquiries, subject access requests, data correction requests, consent withdrawal requests, or complaints regarding 897bd's data handling practices, please use the contact details below:

897bd is committed to handling all privacy-related requests with care, confidentiality, and within the timeframes stated above. We take your data rights seriously and will work transparently to address any concern you raise regarding the processing of your personal information.